Monday, September 17, 2012

Auto parts..........The Counterman

Hi, this is my very first blog, so please be kind.

What i would like to convey to the general public is the man behind the counter, not all parts counterman are the same and not all are as knowledgeable as the next, but one factor is the same no matter where you shop, we are people just like you. We understand that buying an auto part is not what you really want to spend your money on, your vehicle is broke down, it's late, you need to finish in time because you have to get to work and it's probably your only ride. We as counterman realize this and we realize your frustration, BUT, Please treat us with respect, the same respect that you demand we also require. Any sales person that you deal with is more likely to help you when you are NICE, more that when you are demanding and rude!

For some reason we tend to forget this in an auto parts store, all we can focus on is getting our part fast and RIGHT the first time, we don't want to wait, we don't want to be hassled, we want it NOW, Forgetting that the person behind the counter is just like us. The old adage is right even till this day "you get more bee's with honey than with vinegar", I'm not saying that counterman are a bunch of pansies, but we work harder for those that treat us better!!

I remember many of counterman saying to the customer (that is rude) "ill get that right away" and seeing them in the back using the restroom, or just standing around and saying to me " I'm just letting that jerk wait!" . Don't act so surprised, do you really think that someone will go out of their way for someone that is rude, swearing, and belittling people? Not too many will, no matter where you go, Auto parts, Department stores or anywhere. we in the retail business work hard and do our best to respect ALL people, can the consumer say the same about us??????????




A lot more to follow..........................




Rodog.......the lonely counterman........of 16 years.......

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